Privacy Policy for Stromads
Effective Date: 11/February/ 2024
At Stromads, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services.
1. Information We Collect
a) Information You Provide to Us:
- Personal Data: When you create an account, buy a product, subscribe to our mailing list, or contact customer service, we collect data like name, e-mail address, phone number, shipping and billing addresses, and payment information.
- Account Data: Data like username and password to access your account.
- Feedback and Reviews: Any feedback you make in the form of product reviews and answers in surveys
b) Information Collected Automatically:
- Device Information: Information about your computer, smartphone, or tablet, including browser type, IP address, and operating system.
- Usage Data: Information about how you interact with our website, including pages viewed, links clicked, and time spent on the site.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze site traffic.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including shipping and payments.
- Provide customer support and respond to your inquiries.
- Improve our website, products, and services.
- Send you promotional offers, newsletters, and updates (with your consent).
- Detect and prevent fraudulent activities.
- Analyze website traffic and user behavior for insights and improvements.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information with the following parties:
- Service Providers: Third-party vendors who assist us with order fulfillment, payment processing, and marketing services.
- Legal Obligations: If required by law or if we believe it is necessary to protect our rights, comply with a legal obligation, or ensure the security of our platform.
- Business Transfers: In the event of a merger, sale, or transfer of our business assets, your information may be transferred as part of the transaction.
4. Your Choices and Rights
a) Access and Update Information:
You can access and update your personal information by logging into your account.
b) Opt-Out of Marketing Communications:
You may unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of our emails or by contacting us directly.
c) Manage Cookies:
Most browsers allow you to control cookie settings. You can set your browser to refuse cookies or alert you when cookies are being used.
5. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We encourage you to review their privacy policies when visiting their websites.
9. International Data Transfers
If you access our services from outside [Insert Country/Region], please note that your information may be transferred to and processed in [Insert Country/Region] where data protection laws may differ from those in your location.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Stromads Customer Support
Email: [email protected]
Phone: +16173517002
Address: 81 Lansdowne St,
Boston, MA 02215, Verenigde Staten